Privacy Policy
1. Overview
This Privacy Policy explains how Authentic Day Tour, LLC processes personal data when you visit Ephesus.site, contact us, or book tickets, tours, and related tourism services for Ephesus through the website.
This policy is written in English and the English version governs if a localized route or translated display creates any inconsistency.
2. Who We Are
Ephesus.site is operated by Authentic Day Tour, LLC.
Mailing address: 30 N Gould St Ste R Sheridan, WY 82801 USA
Email: hello@ephesus.site
3. Information We Collect
Depending on how you use the site, we may collect the following categories of information:
- Contact and identity details such as first name, last name, email address, phone number, and any message you send us.
- Booking information such as the selected experience, travel date, time, participant counts, cruise ship or pickup details, booking reference, payment status, and related reservation metadata.
- Technical and usage information such as IP address, browser type, device information, approximate country, language settings, referring pages, and interaction data.
- Browser storage data such as selected currency, temporary booking form details saved in local storage, and other non-sensitive preference data used to improve continuity and performance.
4. How We Use Personal Data
We use personal data to operate the site and provide the services you request. This includes:
- displaying and improving the website;
- checking availability and creating booking holds;
- processing payments and issuing booking confirmations;
- sending operational messages related to your reservation;
- providing customer support by email, phone, or WhatsApp where appropriate;
- preventing fraud, abuse, and security incidents;
- meeting legal, accounting, and regulatory obligations.
Where applicable, we rely on contract performance, legitimate interests, legal obligations, and other lawful bases available under applicable privacy law.
5. Cookies, Local Storage, and Measurement Tools
Ephesus.site uses cookies and similar browser technologies for functional and measurement purposes. For example, we may store your selected display currency in a cookie and temporarily save booking contact details in your browser so you do not need to re-enter them during checkout.
We also use site measurement and session tools, including Google Tag Manager and Microsoft Clarity, to understand traffic, usage patterns, campaign performance, and on-site behavior. You can control many of these technologies through your browser or device settings, but some site features may not work properly if you disable them.
6. Sharing Information
We do not sell your personal data as a data broker. We may share personal data only where reasonably necessary to operate the website and complete your booking. Categories of recipients may include:
- payment processors, including Stripe, so payments can be authorized and settled;
- booking and reservation infrastructure providers used to check availability, create reservations, and retrieve confirmation details;
- hosting, analytics, and technical service providers that help us run, secure, and monitor the website;
- local operators, guides, drivers, or venue partners when details are needed to deliver the booked service;
- professional advisers, insurers, or public authorities where required by law or to protect our rights.
7. International Transfers
Because Authentic Day Tour, LLC operates internationally and uses service providers in more than one country, your data may be processed outside the country from which you access the site, including in the United States and other jurisdictions where our providers operate.
Where required, we use contractual, technical, and organizational safeguards that are reasonably available to us to support cross-border processing.
8. Data Retention
We keep personal data only for as long as it is needed for the purposes described in this policy, including service delivery, dispute handling, security review, bookkeeping, and legal compliance.
- Booking and support records may be kept for a commercially reasonable period after travel or cancellation.
- Technical logs and security records are usually retained for shorter operational periods unless needed for investigation.
- Data saved in your own browser, such as local storage or cookies, remains on your device until it expires or you remove it.
9. Your Rights
Depending on where you are located, you may have rights to request access to your personal data, ask for correction or deletion, object to certain processing, request restriction, request portability, or complain to a supervisory authority.
If you want to exercise a privacy right or make a privacy-related request, contact us at hello@ephesus.site. We may ask for additional information to verify your identity before acting on the request.
10. Children
Ephesus.site is intended for adults arranging travel or making bookings. We do not knowingly collect personal data directly from children for independent use of the website. If you believe a child has provided personal data to us inappropriately, contact us and we will review the request.
11. Security
We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, accidental loss, misuse, or alteration. Payment card data is handled through external payment processing tools rather than being stored in full by us on this website.
No internet transmission or storage method is completely secure, so we cannot guarantee absolute security.
12. Third-Party Links and Changes
The site may contain links to third-party websites or services. We are not responsible for the privacy practices of third-party sites that are not operated by us.
We may update this Privacy Policy from time to time. The version published on Ephesus.site is the version that applies as of its stated last updated date.